Privacy Policy

Last updated: 9/19/2025

At ChartPredict.ai, we respect and protect your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. Please read this policy carefully. By using our services, you agree to the practices described here.

1. Information We Collect

We may collect both personal and non-personal information, including but not limited to:

Account details such as name, email address, and login credentials.
Payment and billing information when subscribing to premium services.
Usage data, including interactions with our platform, features accessed, and session history.
Device information such as browser type, operating system, and IP address.
Cookies and tracking data for analytics, performance, and personalization.

2. How We Use Your Information

We use collected information to:

Provide, maintain, and improve our services.
Personalize your experience on ChartPredict.ai.
Process payments and manage subscriptions.
Communicate with you about updates, new features, and support inquiries.
Analyze platform performance and enhance security.
Comply with legal and regulatory obligations.

3. Sharing of Information

We do not sell your personal information. However, we may share your data in limited circumstances:

With trusted third-party service providers who help us operate the platform.
When required by law, regulation, or legal process.
In connection with a merger, acquisition, or sale of company assets.
To protect the rights, safety, and security of ChartPredict.ai, our users, and the public.

4. Cookies and Tracking

We use cookies, pixels, and similar technologies to improve user experience, analyze trends, and deliver tailored content. You can control or disable cookies through your browser settings, but some features of the site may not function properly without them.

5. Third-Party Services

Our services may include links or integrations with third-party providers (such as payment processors, analytics tools, or cloud infrastructure providers). These third parties have their own privacy practices, and we are not responsible for their policies.

6. Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

7. Data Security

We implement reasonable technical and organizational safeguards to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the right to:

Access and receive a copy of your personal data.
Request corrections to inaccurate or incomplete data.
Request deletion of your personal data.
Restrict or object to certain processing activities.
Withdraw consent where processing is based on consent.

To exercise these rights, please contact us using the information provided below.

9. Children's Privacy

Our services are not directed to individuals under 13 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected such data, we will take immediate steps to delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We encourage you to review this page periodically. Continued use of our services after updates constitutes acceptance of the revised policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: support@chartpredict.ai